The early 2020’s may go down in history as the period of AI. A recent McKinsey study found that the majority of managers have used generative AI at least once and are exploring ways to implement it further in their work. The most commonly reported uses of generative AI tools are in marketing and sales, product and service development, and service operations. Incidentally, this stands in stark contrast to previous technology waves that affected manufacturing the most. Generative AI’s strengths in language-based activities and brainstorming have impacted creativity-based positions rather than those requiring physical labors.
Story by Vanessa Vasquez, Editor-in-Chief NewsUSA Tech
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